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Location: ACTON, LONDON Salary: 18000.00 - 21000.00 GBP Per Annum
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: 1
Posted: about 1 year ago Reference: 3214675
I am recruiting for a small manufacturing company based between Acton and Shepherds Bush who are looking for a enthusiastic, hard working Administrator who has an excellent level of customer service skills.

You will be working in a small office next to their workshop where they make beautiful designs for high net worth clients. The office isn't glamorous but the products and client list are.

Please only apply if you're happy working in a small office of 3 next to a workshop - this environment may not suit everybody.

Daily Tasks
Keep the employee sign-in/out system up to date
Bank reconciliation
Check for new internet orders, print them off and enter into their job system
Send parcels / book couriers
Send dispatch details to Clients
Basic product quoting
Taking calls when others in the office are busy. You must also be able to deal with the more "challenging" customer
Dealing with low level customer queries by telephone and email e.g. when can I expect my order?
Opening post and processing/distributing
Taking payments with the card machine

Weekly / Ad-hoc tasks
Order tools, consumables and office supplies
Import PayPal purchases into accounting system
Enter supplier pricing data for laser cutting and plating into Excel
Get stock prices from Suppliers and update Stock price spreadsheet
Ad-hoc data processing for management
Ensuring deliveries checked and notes kept/matched to invoices
Process trade account applications submitted via the website
Processing Supplier Invoices -> very basic bookkeeping
Chasing suppliers for deliveries whilst maintaining a good working relationship

Fast-paced, small and friendly
Excellent communicator on the phone and via email
Organised with a preference for a clear and tidy workspace
Able to multi-task
Doesn't need supervising
Thorough and accurate
Able to follow a set of instructions from start to finish, even if interrupted

Strong Microsoft Office skills: Outlook, Excel (understanding basic formulas a plus) and Word

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