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Advisory Case Processor

Location: DOCKLANDS, LONDON Salary: 10.00 - 10.20 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: N/A
Posted: about 1 year ago Reference: 3181528
Our client is an Advisory body who operation within the Healthcare sector and they are looking to recruit for a temporary Advisory Case Processor.  There is the possibility that this role may be offered on a permanent basis in the future but not guarenteed:

Process incoming electronic correspondence (fax and email) that has not been added automatically to internal system

Check and review emails and interrogate systems to identify if it relates to a new or existing matter.

Index correspondence adding key metadata to enable the documents to be storied appropriately in the system

Identify emails relating to new matters and forward them to the appropriate case handlers

Identify external star matters and forward them to the Advisory Case Analysts

Resolving requests/queries from Advisors specifically relating to email correspondence

Print incoming faxes received into the Advisory inbox to pass to appropriate Administrators

Redaction of personal data as necessary

Provide cover for CAS Claims team in case processing as necessary

Assist with the opening of post as necessary

Telephone members about incomplete emails

Any other duties for the company that are within the capabilities of the post holder

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