Reed Business Support are recruiting for a Customer Service Representative to join a leading global company based in Teesside.
This is a permanent, full time role
For this role you MUST either be fluent in French, Italian or German to be put forward for this role.
Your responsibilities will include:
- Complete the order processes from receipt, to dispatch and invoice
- Monitor customer accounts, resolving any customer problems or queries
- Control delivery process, preparing documentation of goods for dispatch, booking transportation within internal guidelines
- Refer/ availability/ forecast any issues to relevant parties
- Ensure all dispatches are ready for billing and outdated stock demands are removed
- Be fluent in either French, Italian or German
- Have extensive customer service experience
- Good communication skills both written or oral
- Computer literate