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Housing Benefit Quality and Assurance Officer

Location: SOUTHEND-ON-SEA, ESSEX Salary: 23398 - 29323 GBP Per Annum
Sector: Business Support Job Type: Contract
Shift Type: FULL TIME Applications: 1
Posted: 12 months ago Reference: 3112390
The Benefit Service at Southend on Sea Borough Council is seeking a member of staff to join their busy and dynamic team. You will be dealing with the most vulnerable people in the Borough and will directly contribute to maximising the resources available to support local residents. If you are interested in this permanent, full time opportunity, please read on for further details.

Working for this service, you will be part of a close knit team who support each other to meet targets and deliver outcomes. You are expected to undertake robust quality and assurance checking to ensure high levels of accuracy and subsidy maximisation. You will be expected to liaise with Housing and other departments to give accurate advice on Housing Benefit and Welfare reform. You must be able to accurately calculate payments and over payments ensuring that Housing Benefit regulations have been applied correctly.

You will need to be hardworking and flexible with the ability to manage your own workload and respond effectively to changing priorities. You should be able to demonstrate significant, recent knowledge of the administration, working practices and procedures of Housing and Council Tax Benefit as well as having experience in checking claims and calculations in this area. You are expected to speak with members of the Public in a professional manner under all circumstances. Previous use of various databases including Northgate will support your application.

The Council is an equal opportunities employer. They welcome applications, regardless of race, colour, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief. All applications will be considered solely on merit.

If you are interested in this vacancy and would like a full job description, please contact us at

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