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Senior DC Pension Administrator

Location: STIRLING, STIRLINGSHIRE Salary: 22000.00 - 24000.00 GBP Per Annum
Sector: Insurance Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 3 days ago Reference: 3134911
A new and exciting opportunity has arisen with a highly successful Pensions Consultancy for a Senior Pension Administrator based in Stirling

Working as part of the Pensions Administration Team, the successful candidate will have a minimum of 3 years Defined Contributions experience and will undertake a wide range of activities.

Responsibilities

• Provision of administration service including calculation of member benefits to customers as per Service Level Agreements
• Maintenance of up to date filing and records for department, checking the integrity of customer data
• Processing of a wide range of routine and non-routine documentation within defined procedures
• Resolving customer enquiries (oral and written) based on competent working knowledge of the customer requirements [and case history]
• Drafting of non-standard correspondence in response to customer enquiries
• Inputting customer details and accesses customer information
• Collating and analysing data and produces routine reports, schedules and summaries in order to update customer records, resolves customer queries
• Identifying process improvements in immediate area of work responsibility in order to improve throughput and customer service
• Overseeing and checking the work of less experienced Team members
• Work allocation within the team
• Carrying out projects and ad-hoc activities as determined by Team Leader

The successful candidate will have:
• A minimum of 3 years Defined Contributions Pensions Knowledge
• Experience of working on and in part leading projects
• Good IT skills and a willingness and aptitude to learn a variety of systems

For further information, please call Karen Anderson on 0141 241 4700 or email karen.anderson@reedglobal.com



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