NEED TO HAVE ENCHANCED DBS AND WILL BE PROCESSING EMAILS COMING IN TO SOCIAL CARE AND PUTTING THEM ON THE ELECTRONIC SYSTEM. NO PHONE WORK. ALL COMPUTER BASED AND LIAISING WITH SENIOR MANAGERS.
Starting ASAP looking for an experienced administrator comfortable processing data and dealing with lots of information.
To undertake high level complex business support processes including complex or sensitive reports and correspondence, monitoring and reconciling large budgets, producing complex financial reports and statements as requested by the business.
To be an authoritative source of advice and guidance, both for customers and colleagues on services, policies and processes including complex queries.
To create, manage and manipulate information whether relating to finance, staffing information, customers or any other service requirement or eligibility criteria, this will include producing bespoke and complex reports.
Develop systems and processes to meet operational needs and to ensure the high quality of information held.
To undertake a full range of financial management processes, including processing orders, resolving issues, budget monitoring, reconciling accounts and handling cash.
Responsible for the organisation of meetings and events including booking venues, issuing invitations and papers and take minutes.
To support business support colleagues including demonstrating duties and day to day task supervision.
Education and Knowledge:
Good literacy and numeracy skills to NVQ 3 level or equivalent.
Experience of providing high level business support in a busy environment.
Experience of data management including manipulating large data sets and producing complex reports ensuring accuracy and where appropriate confidentiality.
Significant experience and competence using IT and common business support packages including word processing and spreadsheets.
Experience of developing admin systems to meet operational needs.
Experience of providing information to the public or customers using good communication skills.
Experience of monitoring budgets and providing financial data and reports.
Experience of using defined business processes and giving guidance on them to colleagues.
Personal Skills and General Competencies:
A high level of personal drive and commitment to excellent customer care and the ability to set an example for other staff.
Strong interpersonal skills to gain the agreement and acceptance of others including colleagues, senior managers and customers.
Ability to make decisions and solve problems to meet operational targets, involving devising solutions and prioritising the resources available.
Ability to meet agreed objectives and delivery targets by the effective use of resources.