Do you have experience within ITIL practices?

Our client who is an international leading company is looking for an experienced Service Desk Lead to join and lead their team!

As the Service Desk Lead you will be supporting management and providing training to junior members, solving incidents both onsite and remotely, logging escalations and investigations accurately and ensuring they are resolved in a timely matter.

Ideally you have a minimum of 3 years within a Service Desk position with strong knowledge of ITIL working practices, monitoring systems and be an Italian speaker. Apply today: anca.hanfouri@reed.com / +356 9907 8629