Are you an experienced IT professional with a passion for service delivery and leadership? We’re looking for an IT Support and Service Manager to lead a dynamic support team, drive process improvements, and ensure exceptional IT services across the organization.
This role involves managing SLAs, optimizing service performance, and collaborating with internal teams and vendors to deliver seamless IT operations. Experience with JIRA and strong knowledge of ITIL processes are essential for success.
If you’re ready to take the next step in your career and make a real impact, let’s connect! Apply now by contacting me on johanna.borg@reed.com or 99095822, and make a real impact!